Personal Data Protection Act (PDPA)
How We Collect Your Personal Data
We may collect personal data either from you, from your authorized representatives, from third parties, or from publicly available sources which may include but not limited to the following:
When making a reservation with us;
When you visit our website;
When you contact us in person;
When we contact you in person;
When we collect information about you from third parties;
When you interact with us via social media such as Facebook, Twitter, and Instagram;
Under any contractual agreement or arrangement;
Via telephone, fax, online chat, email;
Via any online sites owned and managed by Goal Travel & Tours Sdn Bhd;
Via third parties, i.e. travel agents, travel aggregators, online portals, etc.
How we use your Personal Data
The personal data collected from you shall be used for the following purposes:
Book your travel, tours, cruise and related products and services;
Organize events, meetings and exhibitions;
Prepare itineraries and invoices and process transactions;
Communicate with you about our products and services;
Provide customer service and support;
Provide updates, analyse trends and site usage; to enhance our marketing and promotional efforts;
Improve our content, service and product offerings;
For daily operation and administration of services and facilities in relation to the products provided to you;
For any other purposes that is required or permitted by any law, regulations, guidelines and/or relevant regulatory authorities.
Links; Third-Party Applications
We do not use the Services to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without their consent, he or she should contact us at email@example.com We will delete such information from our files.
Managing Your Personal Data
In the event you desire to discontinue the Services and have your information removed from our systems, please send your request to firstname.lastname@example.org
Goal Travel & Tours Sdn Bhd is very concerned about safeguarding the confidentiality of your personally identifiable information. We require physical, electronic, and procedural safeguards to protect personal information about you. We limit access to personal information about you to authorized employees who need to know that information in order to operate, develop or improve our services. Please be aware that, although we endeavour to provide reasonable security for information in our possession and control, no security system can prevent against all potential security breaches, and we bear no liability for uses or disclosures of personal data or non-personal data arising in connection with the theft thereof. Likewise, you are responsible for safeguarding the confidentiality of any usernames and passwords to the Services, and we bear no liability for access to, or use or disclosure of personal data if such access, use or disclosure arises in connection with the theft or disclosure (whether intentional or negligent) of such user's password.
How to Contact Goal Travel & Tours Sdn Bhd
Goal Travel & Tours Sdn Bhd